At Puneet Tours & Travels, we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or book our services. By using our website or engaging with our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide you with the best services:
- Personal Information: This includes details like your name, address, phone number, email address, and payment information, which you provide when making a booking, contacting us, or signing up for updates.
- Usage Data: We also collect non-personal information about how you interact with our website, such as your IP address, browser type, and pages visited, using tools like Google Analytics.
- Payment Information: For booking tours or services, we may collect payment information such as your credit/debit card details or billing address. All payment transactions are processed securely.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and confirm your bookings.
- To communicate with you about bookings, updates, and promotional offers.
- To enhance customer experience and personalize our services.
- To respond to customer queries and provide customer support.
- To analyze trends, site traffic, and improve our website’s performance and content.
3. Data Security
We implement various security measures to protect your personal information, including encryption and secure storage. However, while we strive to protect your information, no data transmission over the internet is 100% secure. We encourage you to take precautions when submitting sensitive information online.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your data with trusted service providers (such as payment processors or travel partners) to fulfill bookings and enhance our services.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
5. Cookies
Our website uses cookies to improve your experience. Cookies are small files that store information about your interactions with the website. You can control cookie settings in your browser preferences. By continuing to use our website, you consent to our use of cookies.
6. Your Rights
You have the right to:
- Access: Request details of the personal data we hold about you.
- Correction: Correct any inaccuracies in the information we hold.
- Deletion: Request the deletion of your data, where applicable, as permitted by law.
- Opt-out: Unsubscribe from marketing communications at any time by using the opt-out link in emails.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us
